Khalifa Port Container Terminal 1 is operated by Abu Dhabi Terminals (ADT).

As part of KIZAD (Khalifa Industrial Zone Abu Dhabi), Khalifa Port is truly a business hub that provides businesses with access to the global markets that offers virtually unlimited opportunities for growth and expansion. 

Khalifa Port consists of two parts, popularly referred to as “offshore” and “onshore”. 

Facilities “onshore” includes the documentation centre, customs facilities, maintain & repair facility (DBCS), mosques, food court, ADNOC fuel stationand other facilities such as office space for customers and other stakeholders. The security gate, which is controlled by the Port Authority, is also located “onshore”. 

“Offshore” is the reclaimed island that includes the actual container terminal, with gates, warehouses, maintain & repair facility (Allied Offshore Container Services) and other storage, as well as a number of other value added services like seafarers center, food court and emergency response center.

You can contact ADT Customer Service on kp.customer@adterminals.ae for any enquiry related to Abu Dhabi Terminals (ADT).

The Health,  Environment, Safety, and Security of anybody in and around the Abu Dhabi  Terminals is, and always will be, Abu Dhabi Terminals’ number one priority. 

Abu Dhabi Terminals maintains the 45001:2018 & 14001:2015 certification  in Occupational Health, Safety and Environment  Management System.

Anyone wishing to conduct business here must complete a safety induction that is offered by the Abu Dhabi Ports.

Yes

Gate security passes are obtained from the Abu Dhabi Ports. , The Gate Security Pass can be obtained online or by visiting the Khalifa Port Documentation Centre, building 5 and building 3. 

For further details regarding gate security pass, kindly contact on 02-4924700, gatepass.kp@adports.ae

Marine services in Khalifa Port are offered by Safeen. 

For further information, you can visit to https://www.safeen.ae/

For detailed information, please contact Abu Dhabi Port’s Harbour Master on HM.Office@adports.ae or Khalifa VTS: khalifa.vts@adports.ae 

No vessel will be allowed to berth at Abu Dhabi Terminals without an approved berth booking from Abu Dhabi Terminals’ Planning Department.

Trucks and light vehicles can access Khalifa Port from the E11, Exit 376A. 

Yes, anybody wishing to enter Khalifa Port must first obtain a Gate Security Pass from Abu Dhabi Ports. The Gate Security Pass can be obtained online or by visiting the  Khalifa Port Documentation Centre, building 5 and building 3.

ADT Documentation Center team works Sunday to Thursday from 08.00 -16.00 hours. 

Abu Dhabi Ports Security department works 24/7. 

Customs work 24/7 for inspections and document processing. 

Customs admin offices available in Documentation Centre from 07.00-15.00 hours.

Trucks that wish to enter  Abu Dhabi Terminals to either deliver or pick up containers will only be granted access if they are duly registered with Abu Dhabi Ports and fitted with a RFID tag installed by ADT.

Please contact ADT counter in Documentation Centre, building number 5.

Trucks that wish to enter Abu Dhabi Terminals to either deliver or pickup containers, will only be granted access if they hold a valid Truck Visit Appointment (TVA).

The cargo cut-off time at Abu Dhabi Terminals is generally 6 hours prior to the berthing of the vessel. 

Yes, CFS is located in the onshore area and is operated by Abu Dhabi Ports. 

Khalifa Port Documentation Centre is located onshore in the area that also includes a mosque, food court and other facilities. 

ADT Documentation is operational Sunday to Thursday from 07.00-16.00 hours.

Yes, vessels will only be allowed to berth at Abu Dhabi  Terminals with an approved berth booking from Abu Dhabi Terminals’ Planning Department.

Yes, ADT has online web portal comprises of many value adding e-services. 

To access ADT web portal, kindly visit https://webapps.adterminals.ae

Yes, ADT have 24/7 online customer helpdesk to assist customer and also to provides support in term of trainings for all the e-services available on ADT web portal. 

Please feel free to approach our online customer helpdesk at all times for any query or requirements with regards to online services. 

Contact details as follows: Documentation Centre/ Online Customer Helpdesk: 

Online Customer Helpdesk: kp.customer@adterminals.ae 

Tel.: +971 (0)2 492 5149/ 5272

Abu Dhabi Terminals (ADT) in compliance with SOLAS regulation will facilitate weighing of a packed container on behalf of the Shipper. ADT will not load any packed container that does not have a verified gross mass (VGM). Shipper or their representatives are required to either submit VGM weight prior to gate-in of a container or request ADT to weigh the container and provide the VGM.

Maqta Gateway (MG) records the VGM & issues the VGM Certificate on behalf of Port Authority (AD Ports )

As per SOLAS regulation, Shipper is responsible for the verification of the gross mass of a packed container.

FTA has approved Abu Dhabi Ports as an accredited body for verifying the VGM. ADT have thus, through Abu Dhabi Ports, been approved as a certified vendor for providing VGM.

Yes, ADT is fully equipped to provide the VGM service through the automated stacking cranes (ASC) inside the container terminal.

No, ADT will provide a seamless process by providing a certified weighing service fully integrated within the container terminal operating system (TOS).

When an export container arrives at the terminal gate without VGM it will mark terminal responsible for VGM

Yes, since ADT is authorized to update VGM for all the packed export containers.

Upon Shipper’s advice, the shipping line will update the VGM responsible party in Booking created in Maqta PCS. If Terminal is responsible party for the agent export containers can be gate in without weight declaration.

VGM will be communicated to carriers and Shipper by Maqta Gateway.

VGM charge will be collected by the Shipper or their representative at the time of creating Truck Visit Appointment by Maqta Gateway.

VGM cut-off time will be as per the vessel cargo cut-off time.

Packed containers without proper VGM will not be loaded on the vessel.

VGM is mandatory for all the T/S & Import containers. ADT does not require any certification from loading ports

No, ADT will not re-verify the weights of Import or T/S containers. However, ADT is well equipped to provide weighing service (at a charge) for Import and T/s containers if requested by Shipping Lines or Customer

Yes, the maximum weight for a container will be as per the IMO Safe Container Convention (CSC). It specifies that each container be marked with a maximum load capacity that must not be exceeded. The VGM and maximum weight rules should not be confused. Overweight containers refer to containers that are packed beyond their maximum load capacity and must never be tendered for transportation.